Deliver Seamless Bookings and Unforgettable Guest Experiences
Building better guest experiences and making operations more efficient is what drives the team at Weblication Studios. Our team designs booking engines and hospitality management software. We, as the top web development company in USA, develop various tools to fit the needs of the hospitality industry, including direct hotel reservation systems, customer relationship management systems, and administrative dashboards. Our advanced solutions are scalable to fit your needs.
Custom Digital Solutions for Hospitality Businesses
Weblication Studios provides complete custom web app development solutions in USA for the changing requirements of the hospitality industry. We craft bespoke booking systems and guest management systems and provide workflow automation and third party application integration. We help our clients in hospitality to realize improved efficiency, service quality, and growth in operations.
Direct Booking Engines
These engine solutions are designed to rapidly show availability, easy selection of reservations, and capture bookings focused on creating a direct to hotel reservation for guests.
Guest CRM Platforms
Guest profiles are central and provide tracking for preferences, previous stays, requests, communication, and more. Guest CRM platforms centralize and build on personalized and specialized service and support.
Merchant Checkouts
These checkouts secure the payment and support card transactions, payment with digital deposits, split payments, automated invoicing, and confirmations of bookings delivered real-time.
Staff Dispatch Panels
These Panels provide operational dashboards to support the coordination between service and the front desk team. Staff Dispatch Panels provide real-time tracking of the status of rooms and support housekeeping and service requests.
We Know What Creates Exceptional Guest Experiences
- Direct booking processes that aim to limit reliance on OTAs, decrease commission expenses, and boost direct booking profits.
- Effortless connection with Stripe and international payment systems for safe and swift transactions with guests.
- Digital room guides, self-service check-in and check-out, all optimized for mobile use.
- Combined panels for staff management that show room status, service and maintenance requests, and real-time needs of guests.
Technology Solutions for Hospitality’s Biggest Challenges
THE CHALLENGE
Using Online Travel Agencies (OTAs) like Booking.com and Expedia creates dependency, increasing commission fees and diminishing direct relationship with guests.
OUR SOLUTION
We create direct booking platforms with loyalty programs, unique incentives, and dedicated reservation pathways to improve booking efficiency on your website.
THE CHALLENGE
Multiple disjointed travel sales booking systems with desynchronized calendars disrupt operations and create booking conflicts.
OUR SOLUTION
We create real-time reservation networks with iCal feeds, channel managers, and booking API integrations to ensure synchronized availability for booking across all sales channels.
THE CHALLENGE
Long and confusing reservation pathways and poor clarity in room selection lead to pre-emptive abandonment of the booking journey.
OUR SOLUTION
We implement direct pathways (3-step) to booking that improve the selection of rooms, reservation details and payment, while minimizing the length of the reservation journey on mobile devices.
Ready to Scale Your Hotel or Hospitality Brand?
Contact our team of technical architects to develop your hospitality technology strategy. We offer a fast feasibility analysis, will sign NDA’s to safeguard your concepts, and assist with designing the most appropriate architecture, integrations, booking workflows, and automation solutions for your business.
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Hospitality Systems FAQ
For sure. We have integrations that work with most hospitality APIs and Channel Managers. We can sync room availability to Expedia, AirBnB, and Booking.com.
For sure. We are able to make a responsive web application for guests to mobile check or to verify their identity and check-out.
To protect reservation payments, we use Stripe Elements or some of the local payment gateways. This allows the card payment to be tokenized and to not settle on our servers.
For sure. We are able to set automated email templates that are transactional through SendGrid and SMS notifications. This is all set to be triggered by booking modifications and created through Twilio.