Terms & Conditions

If you choose to receive SMS communications from Weblication Studios., you will receive text messages about our services and your communications with us. The frequency of our messages is variable. Standard message and data rates may apply. For more detailed information about our communications, please refer to our Privacy Policy or our Terms of Service.

You may opt out of receiving text messages at any time by replying STOP to any message sent from our SMS marketing number(s). After opting out, you will receive a confirmation message and will no longer receive SMS messages from us.

Our SMS marketing messages are sent from the following telephone number(s): +1 832-737-1637.

For any questions, information requests, or other inquiries, reply HELP to any message sent from these numbers. You may also contact our support team directly using the contact information provided on our website.

If you wish to receive SMS messages again after opting out, reply UNSTOP to any message from our SMS marketing number(s) to rejoin the program and resume receiving messages.

Revisions depend on the selected package. For unlimited free amendments clients must contact us with a request for a revision, strictly under the condition that the design and concept remains the same. Standard turnaround for the revisions will be 48 hours.

Weblication Studios guarantees the return of client funds within 45 days of order placement. The company reserves the rights to cancel this policy with (or without) prior notice. This policy means a refund may be initiated only after the customer has viewed the early design samples. Any requests for alterations to early design samples will be viewed as a request for a project extension, thus canceling this guarantee. The design work will be completed based on the feedback given, and we request that customers provide feedback and request changes to the design samples if they wish to receive alterations to the work done.

Refunds also will not be granted if clients provide no feedback for 45 days. Clients may request a project hold if issues arise during the 45 days; refunds will not be granted.

Clients may not receive refunds if they choose to forgo any portions of the services purchased as a package deal. For example, clients who purchase a discounted Logo & Website package deal and choose to only receive the website service will not be granted a refund.

The right to a refund also will be lost if clients request any revisions, regardless of how many design changes or how minor/moderate the changes may be. The right to a refund also will be lost if clients do not reply to status notifications.

If a customer validates a portion of an order, then no refunds will be provided for the remaining portions of the order.

24-hour design fees and 24-hour rush changes are not eligible for a refund.

Those purchasing design services on behalf of another party, as well as design firms, are not eligible for a refund. If an order is canceled prior to the first round of the design concepts being delivered, then a refund will be processed. In the instance of a payment being processed twice, then the full amount will be refunded. If the design services sold and committed to are not fulfilled, per the delivery terms, then a paid proof of the service is required in order to fulfill the commitment. The bundle packages (e.g. logo, stationery, website, social media, and brochure) are exempt from the refund policy, unless partial fulfillment of the services is completed.

The below terms and conditions will be applicable for all services sold to a client from Weblication Studios.

No funds will be eligible for a refund if the design concepts are approved after they are delivered, or if changes are requested, unless Webications Studios cancels or terminates your Contract for a reason not related to your breach or not fulfilling the Contract.

All refund requests will be as per the following arrangement:

A refund will not be issued once you approve or request any changes to the first draft of your logo concepts. The same applies to your logo concepts when you enter the revision phase.

You will qualify for a full refund, less a 10% administration and processing fee, for a refund request made before you receive the first drafts of your logo concepts.

You will qualify for a 66% refund less a 10% administration and processing fee if you request a refund within 48 hours of receiving the first draft.

You will qualify for a 33% refund, less a 10% service and processing fee, for a refund request within 48 to 96 hours of receiving the first draft of your logo concepts.

You will not be eligible for a refund if you do not request one within 96 hours of receiving the first draft. However, in the spirit of 100% customer satisfaction, please contact us with your concerns.

If you do not take action within 7 business days, a refund will not be issued. Reinstating the order, will incur a fee based on the project.

If you do not respond to us within 5 business days, a refund will not be issued.

To issue a request for a refund, you must contact the support team. At Weblication Studios, we hold the exclusive right to govern the granting of refunds and with respect to what is presented in a particular case.

There will be no refunds after final project files are sent to clients.

With respect to designs offered in the Website bundles, refunds will not be given once draft design mock ups have been altered, or once design of the inner pages has been done with the approval of the client.

To issue a request for a refund, you must contact the support team. Weblication Studios reserves the right to substantiate the request or annul the request on a particular case basis due to the contravention of the user agreement.

With respect to Custom bundles, refunds will be processed in the same way as the single packages. For example, if a client has a approved a logo design and requests web design, the client is entitled to a refund for the web design. The refund is processed at the initial stage of the design.

A request for a refund must be substantiated and will be measured against the outline brief and the client feedback on the amendments requested. Unless there is a clear deviation from the brief, we will not issue a refund; we will, however, revise until you are satisfied.

It should also be understood that both parties (Weblication Studios & Client) mutually agree that neither will ever launch an attack or make any public disparaging remarks against the other or any of its employees, associates, or partners (contractually, or otherwise) during the life of the contract or at any time thereafter. Both parties mutually agree that neither will use forums, blogs, community groups, or any social media to conduct themselves in a manner that would be harmful to the other or any of the employees, associates, or partners of the other. In the event of a breach, the party breaching the contract shall owe the other contracting party a reasonable sum of money as a result of the breached contract.

The Money-Back Guarantee hinges on the request being placed in good faith. An instance of bad faith would be placing the same design order with multiple agencies. In this case, Weblication Studios reserves the right to decline the refund request.

In order to complete design jobs, client consultation is necessary, so client engagement is highly desired during the design process.

If Weblication Studios. creates a logo that is close to an existing logo, the 100% unique design guarantee entitles you to a new logo. Any logo that resembles another will be a coincidence, and Weblication Studios will not be liable or pay any compensation. To guarantee 100% the rights to the logo, and to secure ownership of the logo, Weblication Studios will file on your behalf to register the logo with the USPTO after you approve the logo design.

For security and compliance purposes, any user or administrator requesting a return of funds in live chat must do so only from the Super Admin.

To process your refund request efficiently and approve it, you must comply with the following:

Your concern and refund request must be stated through one of the following options:

Phone Live Chat (Note: Users and administrators are permitted to request funds in chat only from the Super Admin) Email

We will revise your concern and query immediately based on our revision policy, or we will send you an email with our refund request approval.

Upon the approval of the refund, your design rights will be ceded to Weblication Studios., and you will legally not be allowed to show the design sent by the company in any way.

Since the design rights will be held by Weblication Studios., you agree that by no means will you have the design, or any Result or any form of Work, Media, or Content related to the design, nor you will have any rights to claim it.

In cooperation with the Government Copyright Agencies, Weblication Studios will provide Copyright Acquisition information for the refunded outlines that will legally prevent the use of the designs as original designs subsequently.

Feel free to reach out for any queries or doubts you may have with our Refund Policy.

The My Account section is an easy way to message us. You must check the account section for all inquiries and requests to the designer. Not checking the account section may delay processing your refund. If you are uncertain how to use the My Account section, feel free to reach out to Customer Support.

To guarantee total satisfaction, it is important to us that our designers strictly adhere to our client's instructions as stated in the order form.

Our designs are the result of extensive and purposeful research to guarantee the highest standards of quality and originality.

We modify the design you requested and continue refining it as necessary until you are completely satisfied (depending on the package you selected).

Domain and Hosting will be included in your customized package if applicable.

We can offer you Emails if your website is hosted on our server.

If you choose to host your website elsewhere, we cannot provide you Emails.

My Account has all design files on the "Order Confirmation" date. Clients get an email when their design files are in their account. Revision and refund policies concern the date and time the design files are in the client's account.

Design files are emailed between 5 and 7 days after an order is received.

With RUSH DELIVERY, you can get your first logo in 24 hours for only $100 more! Reach out to customer support for further assistance.

Also, for customers with large orders, the new Logo Titanium package provides unlimited concepts for any logo with the option to illustrate any of them. The package is for a period of 6 months and must be renewed 48 hours prior to the expiration.

We archive your final design after delivering your final files. Simply email us if you would like your final files resent.

We provide 24-Hour Customer Support to answer all your inquiries.

Feel free to reach out to us anytime at info@weblicationstudios.com or +1 832-737-1637, and you can count on us to reply to you soon.

YOU agree that Weblication Studios is not liable for correspondence from email address(es) other than those that are followed by our specific domain. Weblication Studios is not liable for damage(s) due to such correspondence. We incur the liabilities of any correspondence via email address(es) under our domain or via the contact methods provided on the Weblication Studios Website.

We offer a money-back guarantee because we are confident in the quality of our work. We provide refunds if we fall short of your expectations in any aspect.

At Weblication Studios, we guarantee that every logo we create is an original design. We will deliver a logo that fully meets your design brief.